SMD are committed to support our equipment throughout its entire life cycle, from concept, through delivery, operations, maintenance, obsolescence and end of life. This is achieved in two ways. Firstly, through a customer orientated culture throughout our company. Secondly, by having a well resourced services department that manages all customer enquiries.
We provide an extensive repair, maintenance and upgrade (RMU) service. The RMU service ensures your assets are available and kept at their highest capability. As the market changes we will help you respond to the challenges you face by ensuring your asset is capable of the job in hand.
SMD Services assist with the management of obsolescence and give advice on the availability of bespoke upgrade options, as well as providing pre and post operational repair services. The service comes with the assurance of the Original Equipment Manufacturer’s warranty and a continuation of design authority.