SMD regard the support of our equipment throughout its life as important as delivering a well engineered and reliable system. This is achieved in two ways. Firstly, through a customer orientated culture throughout our company. Secondly, by having a well resourced customer service department that manages all customer enquiries. We offer a full range of assistance including a 24 hour emergency hotline, onshore and offshore technical support, engineering support, spares, equipment upgrades and training.
SMD have a state of the art training facility with modern training aids and a Q-series ROV simulator. Here we deliver courses for all types of equipment using experienced training staff. The simulator is used for pilot training and specific mission practice.
SMD can provide operational and maintenance support for our equipment through SMD Offshore Services (SOS). We have our own team of experienced and expert technicians and supervisors who can provide complete or part operating teams for offshore operations or equipment maintenance.