SMD have a dedicated global team of engineers and personnel to support our customers through the complete life cycle of their SMD equipment. They provide the initial point of contact for the full range of SMD Customer Support services including technical queries, warranty issues, spare parts requests, training and offshore support. During normal working hours they can be contacted via our three main offices in UK, Singapore or the US, or via the e-mail addresses listed in Contacts and Locations. In the event of an emergency situation outside normal hours please contact your regional 24/7 hotline: Europe (+44 7801 194301); Asia (+65 65769168); Americas (+1-713-338-3721).
Technical support services:
- Technical queries
- Warranty issues
- Spare parts
- Customer Training
- Offshore Support
- Equipment repairs
- Equipment modification and upgrades
- Equipment maintenance
